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Support Center

Support Center

Welcome to the Global Keys Ltd Support Centre

At Global Keys Ltd, we are committed to providing exceptional customer service and support. Whether you need assistance with key cutting, security solutions, or have general inquiries, our support team is here to help. Below, you’ll find various ways to get in touch with us, as well as answers to common questions.

Contact Us

Phone Support:
Call us at +44-333-998-0352 for immediate assistance. Our support team is available from 10:00 AM to 6:00 PM (GMT), Monday to Friday.

Email Support:
You can reach us via email at support@global-keys.co.uk. We strive to respond to all inquiries within 24 hours.

Live Chat:
Use our live chat feature on the website for real-time assistance. Available during business hours.

Support Ticket:
Submit a support ticket by filling out the form below. Our team will get back to you as soon as possible.


Support Ticket Form

Please fill out the form below to create a support ticket. We aim to respond to all requests within 24-48 hours.

Frequently Asked Questions (FAQs)

1. How do I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.

2. What is your return policy?
We offer a 30-day return policy on all products. Items must be in original condition and packaging. Contact us to initiate a return.

3. How can I reset my account password?
To reset your password, click on the “Forgot Password” link on the login page and follow the instructions.

4. Do you offer bulk discounts?
Yes, we offer discounts on bulk orders. Please contact our sales team at sales@global-keys.co.uk for more information.

5. How do I know which key cutting service to choose?
Our support team can help you select the right service based on your needs. Contact us via phone or email for personalized assistance.

 


Feedback

Your feedback is important to us. Please let us know how we’re doing or suggest improvements by emailing feedback@global-keys.co.uk.


Thank you for choosing Global Keys Ltd. We’re here to ensure your experience with us is smooth and satisfying. If you have any further questions or need additional support, don’t hesitate to reach out.