We are committed to providing a fast, secure, and reliable shipping experience for all UK car key orders. Please review the details of our shipping policy below to understand our process and ensure a smooth delivery.
Shipping Options
- Standard Shipping:
- Delivery time: 3-5 business days.
- Available for all UK addresses.
- Tracking provided upon dispatch.
- Express Shipping:
- Delivery time: 1-2 business days.
- Orders must be placed by 1 PM for same-day dispatch.
- Additional charges apply and will be calculated at checkout.
- Includes tracking and insurance.
- Next-Day Delivery (select areas):
- Guaranteed next-day delivery within mainland UK.
- Orders must be placed by 1 PM for next-day service.
- Subject to availability; additional charges apply.
Shipping Rates
- Shipping rates are calculated based on delivery location and chosen shipping method.
- Final shipping costs will be displayed at checkout before payment.
Dispatch and Processing Time
- Orders are processed within 1-2 business days (Monday to Friday).
- Once dispatched, you will receive a confirmation email with tracking details.
Tracking Your Order
- A tracking number will be provided once your order is shipped.
- You can track your order via our courier’s website using the provided tracking link.
Address Changes and Delivery Issues
- Please ensure your shipping address is correct at checkout. We cannot reroute packages once dispatched.
- If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply.
Lost or Delayed Packages
- In the unlikely event of a lost or delayed package, please contact us immediately.
- We will work with our courier to locate your package and, if necessary, send a replacement or issue a refund.
Returns and Refunds
- For issues with delivered items, please refer to our Returns Policy for guidance on exchanges and returns.
Contact Us
If you have any questions regarding your shipment, feel free to contact our customer service team at info@global-keys.co.uk
This Shipping Policy applies only to orders within the United Kingdom
